Privacy Policy

Dourogás Renovável recommends a careful reading of the Terms and Conditions below.

By accessing and using this Website, the user declares to have read, understood, and accepted the Terms and Conditions presented without needing subsequent act or consent. These Terms and Conditions likewise govern access and usage of other Dourogás Renovável platforms to the extent applicable and with their adaptations.

The Terms and Conditions may be changed at any time, considering that the changes will take effect from the date of their update on the website. The subsequent access and usage of the website or platforms by the user will be considered an unequivocal sign that the user has read, understood, and accepted the changes to the Terms and Conditions.

Copyright and Industrial Property

All data, trademarks, and content on this website may be protected under the general terms of the law and by the national and international legislation for the protection of Intellectual Property. Reproduction is permitted for personal use, but unauthorized modifications, imitations, loans, leases, broadcasts, or sales of any content of this site are prohibited.

All rights not expressly granted by us are reserved rights. Therefore, all texts, images, illustrations, photographs, advertising, trademarks, and other elements of the site content are protected by law, and any copying, reproduction, circulation or broadcasting, use, modification, sale, publication, distribution, or any other use, total or partial, whatever the means used may be, is expressly prohibited.

The free uses authorized by law, in particular the right of quotation, provided its origin is clearly stated, are an exception to this prohibition.

Authorization is granted to use documents (such as Press Releases, Statements, and Annual Reports and Accounts) from this site, provided the copyright notice appears on all copies. The use of such documents must be exclusively for information and not commercial or personal purposes, and they may not be copied or placed on any network computer or circulated in any other means of communication, nor may any modifications be made to the documents. Infringement will lead to prosecution.

Although the personal data supplied to us are subject to what is defined in our data protection policy, we understand that all information conveyed to us through the internet (including suggestions, material, and ideas) shall be our property and for our exclusive, albeit restricted, use. This information will not have to be treated by us as confidential.

Some parts of the site may contain images covered by the copyright of their suppliers (such as, for example, the image bank photographs).

Any software available for downloading from the site is the copyright of the operator who supplies it. The terms of use of this software are established by the operator who makes it available, and we, therefore, recommend that these be read.

Hyperlinks

To facilitate their accessibility, our site may include links to other sites on the Internet. When the links to these sites are used, the rules for the site should be checked and accepted before use. We can’t guarantee their quality nor accept any responsibility for the content or further functionalities of these sites.

The Company’s website is not responsible for the content or the subject matter of any other website, including any site that has provided access to its portal or that has been accessed through its portal.

Use and risk

Neither Dourogás Renovável nor any other party involved in the creation, production, maintenance, or implementation of the site may be held responsible for any losses or damages under public liability (including, but not limited to, substantive damages, loss of earnings and damages for pain and suffering, caused directly or consequentially), that may arise as a consequence of the correct or incorrect use of the site and its contents by the user, or from the access to the user’s computer and software system by third parties, viruses, etc.

Although committed to the security of our website and to implement the appropriate technical, physical, and digital measures to ensure its protection, we neither guarantee nor declare that the files available for downloading on the site are free from viruses, worms, Trojan horses, scripts or any other code or program that may contain destructive or harmful properties. The information appearing on the site must be regarded as being of an informative nature. Despite the efforts to keep the contents updated and reliable, they may contain inaccuracies or typing errors or be out of date, and they may be altered at any time without any obligation on our part to give prior notice of this. Its use as the basis for decision-making is, therefore, not recommended.

Why this privacy policy?

This Privacy Policy arises because we intend to make known the general rules of privacy and processing of your personal data, which we collect and process in strict respect and compliance with national and European Community legislation on protecting personal data.

Dourogás Renovável undertakes to respect best practices in the field of security and protection of personal data to protect the data provided by all those who somehow relate to it.

What does this privacy policy cover?

This Privacy Policy applies to the collection and processing of personal data by Dourogás Renovável.

Recipients

This Privacy Policy is intended for the public.

Subcontracted entities

In the context of user data processing, Dourogás Renovável uses or may use subcontracted third parties to process the user’s data on its behalf and by the instructions given, in strict compliance with the provisions of the law and this Privacy Policy.

These subcontracted entities may not transmit users’ data to other entities without Dourogás Renovável having given, in advance and in writing, authorization to do so and are also prevented from contracting other entities without the prior approval of Dourogás Renovável.

Dourogás Renovável undertakes to subcontract only entities that provide sufficient guarantees for implementing appropriate technical and organizational measures to protect the holder’s rights. All entities subcontracted by Dourogás Renovável are bound by the latter through a written contract in which the object and duration of the processing, the nature and purpose of the processing, the type of personal data, the categories of data holders and the rights and obligations of the parties.

General principles applicable to the processing of users’ data

In terms of general principles concerning the processing of personal data, Dourogás Renovável undertakes to ensure that the user’s data it processes are:

Subject to lawful, fair, and transparent processing of the data subject;
Collected for specific, explicit, and legitimate purposes and not subsequently processed in a manner incompatible with those purposes;
Appropriate, relevant, and limited to what is necessary for the purposes for which they are processed;
Accurate and up-to-date whenever necessary, and all appropriate measures are taken to ensure that inaccurate data are erased or rectified without delay, considering the purposes for which they are processed;
Retained in a way that allows the identification of the data subject only for the period necessary for the purposes for which the data are processed;
Treated in a way that guarantees its safety, including protection against its unauthorized or unlawful treatment and its accidental loss, destruction, or damage, and appropriate technical or organizational measures are adopted.

Legal Grounds

Data processing carried out by Dourogás Renovável is lawful when at least one of the following occurs:

The data subject has given his explicit consent to the processing of the data for one or more specific purposes;
The processing is necessary for the performance of a contract to which the data subject is a party or for pre-contractual arrangements at the request of the data subject;
Processing is necessary to comply with a legal obligation to which Dourogás Renovável is subject;
The processing is necessary for the defense of the vital interests of the data subject or another natural person;
The processing is necessary for the purposes of the legitimate interests pursued by Dourogás Renovável or by third parties (except where the interests or fundamental rights and freedoms of the data subject which require personal data protection prevail).

Dourogás Renovável ensures that data processing is only done under the abovementioned conditions and concerning the above principles.

When the data processing is carried out by Dourogás Renovável based on the data subject’s consent, the data subject shall have the right to withdraw their consent at any time. The withdrawal of consent, however, does not compromise the lawfulness of the processing carried out by Dourogás Renovável based on the consent previously given by the data subject.

The period during which the data is stored and kept varies according to the purpose for which the information is processed.

Legal requirements obligate the data to be kept for a minimum period. Thus, whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which they will be deleted.

Technical, organizational, and security measures implemented

To ensure the security of the data and maximum confidentiality, Dourogás Renovável processes the information confidentially provided to us, by its internal security and confidentiality policies and procedures, which are updated periodically as necessary, as well as by the legally offered terms and conditions, to promote security and integrity, about the unauthorized or unlawful processing of your personal data and its loss, destruction, or accidental damage.

Depending on the nature, scope, context, and purposes of the data processing, as well as the risks arising from the processing for the rights and freedoms of the data subject, Dourogás Renovável undertakes to apply, both at the time of definition of the means of processing and at the time of the processing itself, the technical, organizational and logical and physical security measures necessary and appropriate for the protection of the data subject and compliance with the legal requirements. It also ensures that, by default, only the required data for each specific purpose of the processing are processed.

Data transfer outside the European Union

Personal data collected and used by Dourogás Renovável are not made available to third parties established outside the European Union. If this transfer occurs in the future, Dourogás Renovável ensures that the transfer complies with the applicable legal provisions, particularly regarding determining the suitability of such country regarding data protection and the requirements applicable to such transfers.

Rights of data subjects

As a holder of personal data processed by Dourogás Renovável, you have the right to access, rectify, limit, portability, erasure, and opposition, which may be exercised under certain circumstances and conditions.

Right to Information

The data subject has the right to obtain clear, transparent, and understandable information about how Dourogás Renovável

processes your data, such as:

The identity and contacts of Dourogás Renovável, responsible for the processing;
The purposes of the processing for which the personal data are intended, as well as, where applicable, the legal basis for the processing;
If the data processing is based on the legitimate interests of Dourogás Renovável or a third party, there has to be an indication of such interests;
Where applicable, the recipients or categories of recipients of the personal data;
Where applicable, an indication that personal data will be transferred to a third country or an international organization, and whether or not there is an adequacy decision adopted by the Commission or reference to appropriate or appropriate transfer guarantees;
Personal data retention period;
The right to request Dourogás Renovável access to personal data, as well as its rectification, erasure, or limitation, the right to object to processing, and the right to data portability;
If the processing of the data is based on the consent of the data subject, the right to withdraw the consent at any time, without compromising the lawfulness of the processing carried out based on the consent previously given;
The right to complain to the CNPD or other supervisory authority;
Indication whether or not the communication of personal data constitutes a legal or contractual obligation or a requirement to enter into a contract, as well as whether the data subject is obliged to provide the personal data and the possible consequences of not providing such data;
If applicable, the existence of automated decisions, including profiling and information relating to the underlying logic, as well as the significance and envisaged consequences of such processing for the data subject;
If the personal data is not collected directly by Dourogás Renovável, in addition to the information referred to above, the data subject is additionally informed about the categories of personal data being processed and about the origin of the data and whether they come from publicly available sources;
If Dourogás Renovável intends to further process the data for a purpose other than that for which the data were collected, before such processing Dourogás Renovável will provide the data subject with information on that purpose and any additional relevant information, as set out above;

Procedures and measures implemented to comply with the right to information

The relevant information shall be provided to the holder, in writing (including by electronic means), by Dourogás Renovável before processing the concerned personal data. Under applicable law, Dourogás Renovável has no obligation to provide the holder with this information when and to the extent that the holder is already aware of it.

The information is provided by Dourogás Renovável, free of charge.

Right of access to personal data

Dourogás Renovável guarantees the means to allow access by the data subject to its personal data.

The data subject has the right to obtain from Dourogás Renovável the confirmation that their personal data are processed and to access their personal data and the following information:

The purposes of data processing;
The categories of personal data in question;
The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular, recipients established in third countries or belonging to international organizations;
The period of retention of personal data;
Right to request from Dourogás Renovável rectification, erasure, or restriction of personal data processing or the right to object to such processing;
The right to complain to the CNPD or other supervisory authority;
If the data has not been collected from the data subject, the available information about the origin of such data;
The existence of automated decisions, including profiling, and information relating to the underlying logic as well as the significance and envisaged consequences of such processing for the data subject;
Right to be informed of the appropriate guarantees associated with data transfer to third countries or international organizations.

Upon request, Dourogás Renovável will provide the data subject with a free copy of their data being processed. The provision of other copies requested by the holder may incur administrative costs.

Right to erasure of personal data (“Right to be forgotten”)

The data subject has the right to obtain, from Dourogás Renovável, the erasure of his data when one of the following reasons applies:

The data is no longer necessary for the purpose for which it was collected or processed;
The data subject withdraws the consent on which the processing of the data is based, and there is no other legal basis for such processing;
The data subject objects to the processing under the right of opposition, and there are no prevailing legitimate interests justifying the processing;
If the data is processed unlawfully;
If the data has to be erased for compliance with a legal obligation to which Dourogás Renovável is subject.

Under applicable legal terms, Dourogás Renovável has no obligation to delete the data to the extent that the processing is necessary to comply with a legal obligation to which Dourogás Renovável is subject or for declaration, exercise or defense of Dourogás Renovável right in a judicial proceeding.

In the event of deletion of the data, Dourogás Renovável shall communicate to each recipient/entity to whom the data have been transmitted the respective deletion unless such communication proves impossible or involves a disproportionate effort for Dourogás Renovável.

Where Dourogás Renovável has made the data public and is obliged to delete them under the right to erasure, Dourogás Renovável undertakes to ensure reasonable measures, including technical measures, taking into account the available technology and the costs of its application, to inform those responsible for the effective processing of personal data that the data subject has asked them to delete the links to such personal data, as well as copies or reproductions thereof.

Right to restriction of personal data processing

The data subject has the right to obtain, by Dourogás Renovável, the restriction of data processing if one of the following applies (the restriction consists of inserting a mark in the personal data stored to limit its processing in the future):

If you object to the accuracy of the personal data, for a period allowing Dourogás Renovável to verify its accuracy;
If the processing is unlawful and the data subject objects to the erasure of the data, requesting, in contrast, the restriction of its use;
If Dourogás Renovável no longer needs the data for processing, but the data subject requires such data to declare, exercise or defend a right in a judicial proceeding;
If the data subject has opposed the processing until it is found that the legitimate grounds of Dourogás Renovável prevail over those of the data subject.

Where the data is subject to restriction, they may only, except for retention, be processed with the consent of the data subject or to declare, exercise or defend a right in a judicial process, protecting the rights of another natural or legal person, or for reasons of public interest legally foreseen.

The data subject who has obtained the restriction of processing his data in the above cases will be informed by Dourogás Renovável before the restriction to the processing is canceled.

In the event of restriction of the data, Dourogás Renovável shall communicate to each recipient to whom the data have been transmitted the respective restriction unless such communication proves impossible or involves a disproportionate effort for Dourogás Renovável.

Right to portability of personal data

The data subject has the right to receive personal data concerning them and which they have provided to Dourogás Renovável in a structured, current-use, and automatic reading format, and the right to transmit such data to another controller if:

The processing is based on consent or a contract to which the data subject is a party;
The processing is carried out by automated means.

The right to portability does not include inferred data or derived data, i.e., personal data that Dourogás Renovável generates as a consequence or result of analyzing the data being processed.

The data subject shall have the right to have the personal data transmitted directly between the processing controllers, where technically possible.

Right to object to processing

The data subject has the right to object at any time, on grounds relating to their particular situation, the processing of personal data concerning them based on the exercise of legitimate interests pursued by Dourogás Renovável or where the processing is carried out for purposes other than those for which the personal data were collected, including profiling, or when personal data is processed for statistical purposes.

Dourogás Renovável shall no longer process the data unless the data subject can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of Dourogás Renovável in legal claims.

Personal data breach

In the event of a data breach and to the extent that such breach is likely to pose a high risk to the rights and freedoms of the data subject, Dourogás Renovável undertakes to communicate the personal data breach to the National Data Protection Commission (“CNPD”), within 72 hours of knowledge of the incident.

In legal terms, communication with the data subject is not required in the following cases:

If Dourogás Renovável has applied appropriate technical and organizational protection measures and those measures have been used to personal data affected by the breach of personal data, in particular actions that make personal data incomprehensible to any person not authorized to access such data, such as encryption;
Where Dourogás Renovável has taken subsequent measures to ensure that the high risk to the rights and freedoms of the data subject is no longer likely to materialize; or
If the communication to the data subject implies a disproportionate effort for Dourogás Renovável, a situation in which it will make a public communication or take a similar measure through which the data subject will be informed.

Contacts

Controller: Dourogás Renovável

Rua 31 de Agosto, nº12, 5000-305 Vila Real

We further inform is that, as data subject, you have the right to complain with CNPD (Av. D. Carlos I, 134 – 1.º 1200-651 Lisbon – Tel: +351 213928400 – Fax: +351 213976832 – e-mail: geral@cnpd.pt) regarding data processing carried out by Dourogás Renovável, as the Controller.

Changes to the privacy policy

Dourogás Renovável reserves the right to change this Privacy Policy at any time. Our policy is to post any changes we make to this Privacy Policy on this page. Please check this privacy policy periodically to inform yourself of any changes..

Applicable law and jurisdiction

The Privacy Policy and data collection, processing, or transmission are governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and by the laws and regulations applicable in Portugal.

Cookies policy

The cookies used on our website serve to improve performance and your user experience. Cookies are small text files stored on your device that are used to collect information about it and your user experience. This information records visits and statistics about user activity on the website.

The domain owners do not use the information stored in these files for commercial purposes with third parties, nor do cookies store data that can be used for marketing purposes.

By browsing this website, you consent to using and storing cookies on your device. Most browsers automatically accept cookies. You can prevent them from being stored on your device by setting your browser not to accept cookies. Cookies stored on your device can be deleted at any time.

What is the purpose of cookies?

Cookies help you get the most out of our websites; they help determine the usefulness, interest, and number of uses of websites, enabling faster and more efficient navigation, thus eliminating the need to enter the same information repeatedly.

What types of cookies do we use?

Essential cookies: They allow navigation on the website and the use of its applications, allowing access to secure website areas. Without these cookies, the services, which you have requested, cannot be provided.

Analytical cookies: They analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by personalizing our offer and quickly identifying and correcting any identified issues. These cookies are used only for statistical creation and analysis, without ever collecting personal information.

Functionality cookies: They save the user’s preferences regarding the use of the website, so it is unnecessary to reconfigure the website each time you visit it.

Third-party cookies: They measure applications’ success and third-party advertising’s effectiveness. They can also be used to customize a widget with user data.

Cookies may be:

Persistent – They remain stored, for a variable time, at the level of the internet browser on the access devices (pc, mobile, and tablet) and are used whenever the user makes a new visit to the website. They are usually used to direct navigation according to the user’s interests, allowing us to provide more personalized service.

Session – These are only stored temporarily in the browser’s memory and are destroyed when you leave the website. The information obtained allows us to identify problems and provide a better browsing experience.

Management of cookies:

Certain cookies are deleted as soon as you close the tab or browser (depending on the browser you use), certain cookies are renewed each time you visit, and certain cookies are deleted after some time.

You can configure your devices and browsers to reject all or some of the cookies.

The most common method is anonymous navigation.

Information about “Browsing as Incognito” and managing Cookies in Chrome:

https://support.google.com/chrome/answer/95647?hl=en

Information about “Private Browsing” and Cookie Management in Firefox:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Information on “Private Browsing” and Cookie Management in Safari:

https://support.apple.com/en-us/HT201265

Information on “Private Browsing” and Cookie Management in Internet Explorer:

https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies

You can also find more information about how to control cookies here:

https://www.aboutcookies.org/how-to-control-cookies/

To manage cookies in Chrome:

https://support.google.com/chrome/answer/95647

To manage cookies in Firefox:

https://support.mozilla.org/pt-PT/kb/ativar-e-desativar-cookies-que-os-websites-utiliza

To manage cookies in Safari:

https://support.apple.com/kb/ph21411?locale=pt_PT

To manage cookies in Internet Explorer:

https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies

For information on how to delete cookies in other browsers:

https://www.aboutcookies.org/how-to-delete-cookies/

If you take action to block or delete cookies in this domain, you are restricting a significant portion of the features provided, which may result in unexpected behavior.

For more information about cookies and their use, we suggest that you check the following links, which are only in English version:

www.allaboutcookies.org

https://www.aboutcookies.org

To control the collection of information from third-party cookies, you can do so here:

http://optout.aboutads.info

http://www.youronlinechoices.com

http://preferences-mgr.truste.com/

DNT (Do not track) is a standard not adopted by default by many third-party cookies. To find out if the navigation in your browser is being monitored and change your settings, click here: https://allaboutdnt.com/

Cookies used:

Google Analytics

Duration: 2 years

Responsibility: Google Inc.

Reason for use: Session registration, moving around between pages, and interaction with content for statistical purposes

More information and opt-out:
http://tools.google.com/dlpage/gaoptout

Sharethisc

Duration: 1 year

Responsibility: ShareThis Inc.

Reason for use: Session registration and interaction with content for statistical purposes and the provision of sharing mechanisms on social networks

More information and opt-out:
https://www.sharethis.com/privacy/

DoubleClick

Duration: 1 year

Responsibility: Google Inc.

Reason for use: Records user actions after interacting with ads to measure and adjust advertising effectiveness (used only by Google)

More information and opt-out:
http://www.google.com/policies/technologies/cookies/

Google Maps

Duration: Session

Responsibility: Google Inc.

Reason for use: Collects anonymous information about the interaction with the map for statistical purposes. (Used only by Google)

More information and opt-out:
https://www.google.com/intl/pt_pt/policies/privacy/

Youtube

Duration: Session

Responsibility: Google Inc.

Reason for use: It collects anonymous session information and interaction with the videos for statistical purposes and activity logs with any advertising on the contents. (Used only by Google)

More information and opt-out:
https://www.youtube.com/static?template=privacy_guidelines

Session ID

Duration: Session

Responsibility: Own

Reason for use: Anonymous registration is maintained during the session, from when you enter this site (websites) until you exit, to remember user preferences.

Cookie Consent

Duration: 1 year

Responsibility: Own

Reason for use: Records your consent to our cookie policy.